jf77's Privacy Policy

1 What Information We Collect

jf77 collects various types of information to ensure a safe and fair gaming experience for you. This information comes from three main sources: what you provide directly, what is collected automatically from your use of the Platform, and information received from third-party services.

1.1 Information You Provide

• Full name, date of birth, and gender
• Contact details: mobile number and email address
• Username and password provided at account creation (encrypted)
• Document information provided for identity verification (where applicable)
• Financial transaction details: bKash, Nagad, Rocket, or Upay account numbers
• Information you provide when contacting our support team

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device model
• Login time and session duration on the Platform
• Games played, bet amounts, and gaming activity logs
• Information from cookies and similar tracking technologies
• Referral URLs and navigation patterns on the Platform

2 Purpose of Using Information

We use the information collected for the following legitimate purposes. jf77 never uses your information for unrelated reasons and refrains from processing data beyond what is necessary.

2.1 Account Management and Verification

We use your personal information to create and manage your account, verify your identity, and maintain a secure login process. This is essential for protecting the security and integrity of our Platform.

2.2 Processing Financial Transactions

We need your payment-related information to successfully complete your deposits and withdrawals. This information is used to handle transactions through bKash, Nagad, Rocket, and Upay.

2.3 Providing Customer Support

We use your information to resolve your questions and issues through our 24/7 live chat and email support. This helps us improve our service quality and provide you with prompt assistance.

2.4 Platform Development and Analysis

We use information for analytical purposes to improve Platform performance, introduce new games and features, and enhance the user experience.

2.5 Fraud Prevention and Security

We monitor your account and transaction activity to detect and prevent fraudulent activity, money laundering, and other illegal conduct. This is essential to protect the interests of all players.

2.6 Communication and Notifications

We use your provided contact details to communicate with you regarding important account notifications, transaction confirmations, and changes to our policies.

3 Data Protection & Security Measures

jf77 places the highest importance on the security of your information. We implement modern technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• SSL/TLS Encryption: All data transfers between our Platform and your device are secured with industry-standard SSL encryption.
• Encrypted Data Storage: Sensitive information — particularly passwords and financial details — is stored in encrypted format.
• Access Controls: Only authorized personnel can access user information, and only on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
• Two-Factor Authentication: We support an additional verification layer to further strengthen account security.
• Data Breach Protocol: In the event of a data breach, we will promptly notify affected users and take the necessary steps.

However, no data transmission over the internet can be guaranteed as completely secure. We make every effort, but users are also advised to keep their account passwords confidential and to contact us if they notice any suspicious activity.

4 Sharing Information with Third Parties

jf77 does not sell or rent your personal information for commercial purposes. However, in certain circumstances we may share necessary information with trusted third parties:

4.1 Payment Processors

To complete transactions through mobile financial services such as bKash, Nagad, Rocket, and Upay, we share the necessary financial information with them. These services are governed by their own privacy policies.

4.2 Technology Service Providers

To operate our Platform, we use trusted technology partners — such as game software providers (including Pragmatic Play, Spribe, JILI, PG Soft, and others) and hosting services. These partners operate under strict confidentiality agreements.

4.3 Legal Obligations

We may be required to disclose information to fulfill legal requirements, comply with court orders, or follow directions from regulatory authorities. Any such disclosure will always be made within the limits of the law.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance and the new entity will also be required to comply with this Privacy Policy.

5 Cookie Policy

Our Platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the Platform recognize you and remember your preferences.

5.1 Types of Cookies We Use

• Essential Cookies: For maintaining login sessions and ensuring security. The Platform cannot function properly without these.
• Functional Cookies: For remembering your language preferences, game settings, and other personalized choices.
• Analytical Cookies: For understanding Platform usage patterns and improving service quality.
• Performance Cookies: For detecting Platform loading speed and technical issues.

5.2 Cookie Controls

You can control or reject cookies from your browser settings. However, disabling cookies may prevent some important Platform features from working correctly.

6 Your Rights

You have important rights regarding your personal information. jf77 fully respects these rights and works to help you exercise them.

6.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. We will fulfill this request within a reasonable timeframe.

6.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.

6.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal or contractual obligations.

6.4 Right to Object to Data Processing

You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. We will act promptly upon receiving your request.

6.5 Right to Data Portability

Where applicable, you may request your personal information in a structured, commonly used format.

To exercise these rights, contact us at [email protected].

7 Data Retention Period

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active Accounts: All information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, financial transaction records and identity verification documents are generally retained for several years.
• Communication Logs: Records of communications with the support team are retained for a limited period for the purpose of improving service quality.
• Cookie Data: Cookie durations vary — session cookies are deleted when the browser is closed, while persistent cookies remain for a set period.

8 Protection of Minors' Privacy

jf77 is an adult platform intended only for those aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

We verify age at the time of registration. If we learn that information from a minor has been collected inadvertently, we will delete it immediately and close the associated account.

If you believe a minor is using our Platform, please let us know at [email protected].

9 Changes to the Policy

jf77 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through the Platform.

Continued use of the Platform after the updated policy is published will be taken as your acceptance of the new policy. We therefore recommend reviewing this page regularly.

The date of the last update to this policy is noted at the top of the page.

10 International Data Transfers

Our servers and service providers may be located in various countries. Your information may be processed or stored outside of Bangladesh. In the case of such transfers, we ensure that your information remains protected in accordance with the standards described in this Privacy Policy.

Before sharing data with third-party service providers, we satisfy ourselves that appropriate data protection agreements and security measures are in place.

11 Responsible Gaming and Data Use

jf77 is committed to responsible gaming. We may use information about your gaming activity to identify unusual betting patterns and, where necessary, offer assistance. This is done in your interest, never against you.

To learn more about responsible gaming, visit our Responsible Gaming page.